Under no circumstances will Orange Private Tours be liable for direct, indirect, consequential or incidental damages, including but not limited to lost or damaged property, lost profits or savings or damages or disappointment. By placing a booking you agree to these conditions.

Orange Private Tours may arrange for your tour to be carried out by another tour company in the instance of ill health or mechanical breakdown. In such instances, Orange Private Tours accepts no liability in connection with such services or for any loss, injury, or damages to in respect to person or property. Orange Private Tours reserves the right to alter contents of product when deemed necessary.

NO changes are permitted within the 72 hours prior to your tour.

You will lose the full cost of your tour if you fail to show for your ride except for exceptional circumstances.  No refunds or tour rescheduling are allowed. You may send someone else in your place if you wish. Please let us know the name of the replacement person before the tour. If you are unduly concerned about your ability to attend the tour, travel insurance is recommended (contact your Insurance Broker).

In the unfortunate event that a Tour must be delayed, rescheduled or cancelled due to any factor, Orange Private Tours will hold payment and offer alternative dates. If  Orange Private Tours has cancelled, a tour a full refund will be given. Any refunds will be processed in the same way as you originally paid for the ticket. Gift Vouchers are non-refundable. Orange Private Tours will not accept any liability for travel, accommodation, inconvenience or other cost incurred or lost through such cancellations.

(a) It is your responsibility to ensure that you have received booking confirmation details of your tour: please notify our office immediately and prior to your ride date if you do not have this information.

(b) In the interests of safety, you undertake to follow the instruction of the driver, comply with any local codes of conduct and act sensibly and prudently at all times. You also agree to indemnify Orange Private Tours, it’s owners, officers and employees for all loses and/or damage arising from any act or default on your part or the part of a member of your party.

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